Our privacy policy In accordance with regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016

Effective Date: 27 May 2026

1. Introduction

This Privacy Policy explains how Andalucian Rescue Centre for Horses (ARCH) (“ARCH”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website www.horserescuespain.org, contact us, donate, volunteer, adopt an equine, or otherwise interact with our services.

We are committed to protecting your privacy and handling your personal data transparently and in accordance with the European Union General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

2. Who We Are

ARCH (Centro Andalusí de Rescate de Caballos) is a registered non-profit organisation dedicated to rescuing, rehabilitating, and rehoming abandoned, abused, and neglected horses, ponies, and donkeys in Andalucía, Spain.

Contact Information

Organisation: Centro Andalusí de Rescate de Caballos (ARCH)
Represented by:: Jill Newman-Rogers (President)
Website: https://www.horserescuespain.org
Email: info@horserescuespain.org
Telephone: +34 711 070 099
Location: Alhaurín el Grande, Málaga, Spain
Spanish Tax ID (CIF): G92984368

3. What Information We Collect

We may collect and process the following categories of personal information:

Information You Provide Directly

Name
Email address
Telephone number
Postal address
Donation details
Volunteer information
Adoption application details
Messages submitted through contact forms
Newsletter subscription information

Sensitive or Additional Information

In adoption or volunteer applications, we may collect additional information relevant to assessing suitability, such as:

Equine ownership experience
Residency information
Identification or legal residency details where required
Home check consent information

Automatically Collected Information

When you use our website, we may automatically collect:

IP address
Browser type and device information
Pages visited
Cookies and analytics data
Website usage statistics

4. How We Use Your Information

We use your information to:

Respond to enquiries
Process donations
Manage volunteer applications
Process equine adoption requests
Send newsletters and updates
Improve our website and services
Organise events and fundraising activities
Comply with legal obligations
Protect the welfare of animals and support welfare investigations

We only process your data where we have a lawful basis to do so under GDPR, including consent, contractual necessity, legal obligation, or legitimate interest.

5. Reporting Animal Welfare Concerns

If you report a neglected, abandoned, or mistreated equine, we may collect:

Your contact details
Photographs or evidence
Location information
Details relating to the welfare concern

This information may be shared with relevant authorities such as SEPRONA, local police, veterinarians, or legal representatives where necessary to investigate animal welfare concerns.

6. Donations and Payments

If you make a donation, payment information may be processed securely by third-party payment providers. ARCH does not store full payment card details on its servers.

Please review the privacy policies of any third-party payment processors before submitting payment information.

7. Newsletter Communications

If you subscribe to our newsletter, we may send updates about:

Rescue activities
Events
Fundraising campaigns
Volunteer opportunities
Equines available for adoption

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. (horserescuespain.org)

8. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse traffic and usage
Remember user preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Sharing Your Information

We do not sell your personal information.

We may share your data with:

Veterinary professionals
Law enforcement or animal welfare authorities
Payment processors
Email newsletter providers
Website hosting and technical service providers
Legal advisers where necessary

All third parties are expected to handle your information securely and lawfully.

10. Data Retention

We retain personal information only as long as necessary for:

The purposes outlined in this policy
Legal, accounting, or regulatory obligations
Managing ongoing volunteer, adoption, or donation relationships

When data is no longer required, it will be securely deleted or anonymised.

11. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@horserescuespain.org.

12. Data Security

We take reasonable technical and organisational measures to protect your personal data against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration or destruction

However, no internet transmission or storage system can be guaranteed completely secure.

13. Third-Party Links

Our website may contain links to external websites, including social media pages, fundraising platforms, and partner organisations. We are not responsible for the privacy practices or content of external websites.

14. Children’s Privacy

Our website and services are not directed toward children under 16 years of age. We do not knowingly collect personal information from children without appropriate parental consent.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

ARCH – Centro Andalusí de Rescate de Caballos
Email: info@horserescuespain.org
Website: www.horserescuespain.org
Location: Alhaurín el Grande, Málaga, Spain (horserescuespain.org)